GroupAir is a customs clearing and freight forwarding organization aimed at delivering quality service at an optimum cost for the growth of business to enhance customer satisfaction.
The management team and all its associates are committed to quality service and stated quality objectives.
We will maintain a Quality Management System to meet the requirements of ISO 9001:2015 and all stakeholders.
We will continually monitor the effectiveness of the QMS and identify opportunities for improvement through Management Reviews.
We will establish and periodically review our Quality Objectives in line with business needs.
This Quality Policy is communicated within the Organisation and interested stakeholders through its website and internal postings.
Our personnel understand our Quality Policy through awareness programs and implement as required
Our Quality Policy is reviewed periodically for continuing suitability